I reserved on January 23. I have heard neither hide nor hair!

What happened to Outlaw's communicative style of customer relations? What happened to the monthly news updates?

Fixing production issues and bugs is necessary but you should never leave your customers completely in the dark.

I would liken the updates to walking into a restaurant and having someone acknowledge your presence, saying "I'll be right with you." I don't know about you, but I am probably willing to wait a little longer if someone lets me know that they are aware of my existence and that I will be helped next.

I am am becoming increasingly underwhelmed!

Outlaws, please let us know what is going on! You are jeopardizing your hard-earned customer goodwill! Nothing is more valuable than that!

[This message has been edited by santaclarajim (edited June 13, 2002).]

[This message has been edited by santaclarajim (edited June 13, 2002).]