Outlaw knows who you are, which takes the place of the warranty card -- I've never filled out a warranty card for Outlaw gear (through a 1050, 750, and 950).
It sounds like you are connecting your equipment with analog cables -- "left" and "right" with RCA
plugs . When I refer to digital, I mean using either a coaxial or optical digital audio cable -- a single cable that connects your DVD player or CD player to your receiver. You need that to be able to use the Dolby Digital and DTS decoding modes. The "left/right" input is pure stereo. The 1050's manual mentions OPT2 as an example -- one very handy feature on the 1050 is the ability to assign any of the three digital inputs to
any source, or even to multiple sources.
If you are using the analog inputs, you need to be sure to not have any digital input selected -- that will override the analog input and leave you with no sound. That may be the problem that you are experiencing currently. You will want to make sure your connections are good and then toggle through the digital inputs until none of the digital input indicators are lit (I think it goes COAX, OPT1, OPT2, then nothing). That should get you going.
I recommend checking out your DVD player to see what digital output(s) it has. If it has an optical output, you can pick up a good optical cable for not a lot of money (Outlaw's PDO is very well built, and will only cost you $20 plus shipping). Since you have two optical inputs, that will also still leave you with a coax and an optical still open for future use (CD, second DVD, mini-disc, whatever). If you only have a coax input, a coaxial digital cable will cost a bit more -- Outlaw's PSC is $40 for a 0.5-meter cable and $50 for a 1.2-meter cable,
BetterCables ' 1-meter Silver Serpent is $80,
Rhino Cables has a 1-meter digital coax cable for $30, and
CatCables has a couple 1-meter digital coax cables ("BearCat" or "JagWire") for $50. You may also want to consider connecting your CD player with a digital cable if it has a digital output -- it will allow you to use the 1050's DAC instead of the player's DAC, and you may find that you prefer the 1050's DAC to the player's DAC.
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950 Review