I have to say after reading all this, that it is clear, to me anyway, that there are lots of possible ways to purchase an amp (as well as everything else...).
You have to figure out which way works best for you and live with the decision, don't you? I'm a bit surprised that for some people here, that after making their decison to buy Outlaw, they now look to find all sorts of fault with the way Outlaw chooses to do business and also the equipment. And all this it seems in order to feel better about being annoyed.

All the details of purchase and ownership are spelled out very clearly. I wonder if anyone has gone to task with Outlaw over any of these details BEFORE they bought? I mean, I guess you can disagree about the way a company does business but then why do business with them after that? As far as I'm concerned Outlaw gets to make the rules that work for their business model. I get to decide if that works for me or not.

No one herein has ever to my knowledge said there was no better equipment out there. I marvel at stuff (especially interconnects)that costs more than my car all the time. If that's your thing and you want to buy it from a guy who'll install it and babysit it and loan you another if it needs repairs, then go for it. But why blame Outlaw for having a faulty business model and subsequently faulty equipment.

Every purchase comes with the stuff I buy and the conditions I buy it under. Come on...we all know that's the deal. Don't we?
I just sent my computer back for repairs under warranty at my expense. That's the deal with many many vendors nowadays.

Bottom line for me: it's audio boys and girls....it's audio. Find something that gives you pleasure not creates more difficulty.