Just my two bits...I am having an ADCOM amplifier fixed and it is taking several weeks. I bought it from a small audio store in my area to try and support him. He has since gone out of business. It was moderately expensive. I have to get it repaired at an independent repair place authorized by the manufacturer. I would have had to pay for shipping if it was not my area. At least the repair center is reputable. Would you want Best Buy to repair your amp? Paying shipping back to the manufacturer is commonplace, according to all the shops I have talked to. I still think you got a great deal from Outlaw, even including the shipping costs.