ok, so i just read through the site a little. i cant find anything about warranties. i am sure i am overlooking it... anyway, my thought on a warranty is this. if you buy a product from a company that guarantess said product will work for x number of years, and it breaks before x number of years have passed, it is THEIR responsibility to fix it for FREE! be it taking it somewhere to get it fixed or having to mail it off, you should not have to incur any added cost because they produced a product that failed. i realize that products break and electronics fail, but when they do, it is on the company who made the inferior product to make it like new again. its not the buyers fault that the product broke, it is the company's. its really not much of a warranty if you have to pay for anything to be fixed. granted more and more car manufacturers are including deductibles with their 100k warranties, but i would have to combat that with the thought that that is crap too. A WARRANTY IS WORTH NOTHING IF YOU STILL HAVE TO PAY TO GET IT FIXED. why not go the step further and reduce the cost of the product by the amount that the company predicts it will spend fixing problems with its units, because hey not everyone is going to have a problem. but it could be you that does, and when you have to pay to get something fixed it would piss you off. just think if a product could cost $200 less but came with no warranty, that would save a lot of people a lot of money including the company who would get paid to fix their mistake, but it would cost numerous ones A LOT through no fault of their own. it should be all or nothing, either pay the entire cost of getting it fixed or don't waste my time implying a warranty is present at all and save me the money up front. now having said that, not very many people would buy their products if they didn't come with a warranty, so why not do the courteous thing and fully cover any defect/malfunction their consumer has. it is bad enough that you have to lose use of a product to get it fixed, but to have to pay too really bites. they should pay you for the inconvenience of having to be without their faulty product! talk about customer service being so great...

[This message has been edited by curegeorg (edited April 16, 2004).]