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#29104 - 06/05/03 12:02 PM 770-vs-ATI and Adcom warranty, anyone?...
hometheaterguy_co Offline
Gunslinger

Registered: 06/05/03
Posts: 28
Loc: Colorado Springs, CO, USA
i know ATI 7-channel amp has a 7 year warranty. Adcom 7-channel amp has a 5 year warranty. do you know the warranty on Outlaws 7-channel amps? thanks for your time.
Scott

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Home Theater can be affordable, ask me how.
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Home Theater can be affordable, ask me how.

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#29105 - 06/06/03 10:26 AM Re: 770-vs-ATI and Adcom warranty, anyone?...
Bill in Texas Offline
Gunslinger

Registered: 05/14/02
Posts: 52
Loc: Cherokee, Texas
The warranty is for 5 years as well, but I doubt you'll find better customer support anywhere in the industry. That's worth way more than just print on paper in my book.

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Bill
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#29106 - 06/06/03 11:29 AM Re: 770-vs-ATI and Adcom warranty, anyone?...
hometheaterguy_co Offline
Gunslinger

Registered: 06/05/03
Posts: 28
Loc: Colorado Springs, CO, USA
ok, thanks Bill. that is a great warranty. ATI only offers a warranty to 7 years, if you buy the extended warranty. i hope Outlaw has great customer servic, i am wondering now. i asked them from two classifications now (by email) about warranty and for the last year no one replied. that is why i asked in the forum. they may be too busy for prospective buyers, dunno.
Scott

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Home Theater can be affordable, ask me how.
_________________________
Home Theater can be affordable, ask me how.

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#29107 - 06/06/03 11:31 AM Re: 770-vs-ATI and Adcom warranty, anyone?...
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
Outlaw's customer service group is out of the office this week -- Home Entertainment Expo in San Francisco. That's why e-mail responses would be slow this week.

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gonk -- Saloon Links | Pre/Pro Comparison Chart | 950 Review
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#29108 - 06/06/03 11:35 AM Re: 770-vs-ATI and Adcom warranty, anyone?...
hometheaterguy_co Offline
Gunslinger

Registered: 06/05/03
Posts: 28
Loc: Colorado Springs, CO, USA
i have been asking them for the year of 2003

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Home Theater can be affordable, ask me how.
_________________________
Home Theater can be affordable, ask me how.

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#29109 - 06/06/03 02:17 PM Re: 770-vs-ATI and Adcom warranty, anyone?...
Bill in Texas Offline
Gunslinger

Registered: 05/14/02
Posts: 52
Loc: Cherokee, Texas
I can't imagine why they wouldn't be responding to you unless maybe you are emailing the wrong address somehow. Pick up the phone next week and dial 1-866-688-5292 and you can talk directly to Mike or Scott. I'm sure you'll be pleased when you hang up.

Better yet, you'll probably be a customer by then.

I'm not going to ask "how home theater can be affordable". I know! That's why I'm here. Well, that's 1/4 of the reason. The rest is quality, performance and customer service.

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Bill
_________________________
Bill

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#29110 - 06/06/03 02:26 PM Re: 770-vs-ATI and Adcom warranty, anyone?...
hometheaterguy_co Offline
Gunslinger

Registered: 06/05/03
Posts: 28
Loc: Colorado Springs, CO, USA
i here that Bill. when i was with Rockford Corp i bought things at prices that made me feel quilty. ok, i will call Outlaw if i do not receive email replies. i know one was info@outlawaudio.com, i believe the other was sales@outlawaudio.com no worries, i found my answer. thanks for the reply.
_________________________
Home Theater can be affordable, ask me how.

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#29111 - 06/07/03 01:05 AM Re: 770-vs-ATI and Adcom warranty, anyone?...
Alejate Offline
Gunslinger

Registered: 05/10/03
Posts: 181
Loc: Albany, NY
Don't know for sure, but I think if the information can be found on the Outlaw Web Page they will not respond directly to you. I initially had a question about how hot the 770 amp runs and they never responded, but there were many threads about this topic so I concluded they felt I should read them for my answer. However when I had a specfic question regarding their bass management they responded immediately.

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