Good suggestion. I did ask about that option since I live in MA and travel to eastern part of the periodically. The person I communicated with @ Outlaw said that it dropping off the unit in person was not possible since the unit repair authorization was handled through their main office and then the unit is service elsewhere (or something like that....seemed like a rather convoluted process). It would be easier for me to buy the parts and do the installation myself (I am a repair tech at a Connecticut aerospace firm so I have the skills).

If I was using this as strictly a A/V unit I'd use the on screen display options and forget it but I'm more likely to be listening to music and the TV is off. -T