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#28679 - 05/09/08 04:04 PM 950 Stopped Responding to Remote
Preamp Enthusiast Offline
Deputy Gunslinger

Registered: 05/08/08
Posts: 6
Loc: NW
My remote batteries died and I replaced the batteries. However, after that, I noticed the 950 doesn't respond to remote anymore. Firt I thought it was the remote, but then I was able to program it to control the DVD. Then I tried to reset 950, but still nothing comes of it. Has anyone else had similar experience? What seemed to cause the problem?

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#28680 - 05/09/08 04:24 PM Re: 950 Stopped Responding to Remote
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
Could the remote have gotten reset? That might explain why the remote isn't controlling the 950.
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#28681 - 05/09/08 05:25 PM Re: 950 Stopped Responding to Remote
Keta Offline
Desperado

Registered: 12/29/02
Posts: 358
Loc: Central VA
My 950 did the same thing a few months ago. The 950 wouldn't respond to the factory remote or the MX500. Unfortunately I was just out of warranty.

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#28682 - 05/09/08 05:54 PM Re: 950 Stopped Responding to Remote
Preamp Enthusiast Offline
Deputy Gunslinger

Registered: 05/08/08
Posts: 6
Loc: NW
Gonk:

How to tell if the remote has been reset? I don't seem to recall that in the manual. Also, I tried other remotes on the 950 but no luck.

Keta, what was the solution to the problem? Right now I am manually setting everything on the 950 and sigh, I am just out of warranty on the 950 too.

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#28683 - 05/09/08 06:13 PM Re: 950 Stopped Responding to Remote
Keta Offline
Desperado

Registered: 12/29/02
Posts: 358
Loc: Central VA
I decided to get an MMC-1 from Emotiva.

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#28684 - 05/09/08 07:22 PM Re: 950 Stopped Responding to Remote
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
You mentioned that you had to program it to control the DVD player - was it previously set up to control that player? If it never had the codes for the DVD in the first place, then I doubt it was a reset problem at the remote. If you had to re-program it for the DVD player, though, then it is possible the remote got messed up during the battery change somehow.

You might also call or put in a service ticket with Outlaw, just in case they have some good suggestions. It could be a glitch with the 950 that a reset would fix, although the timing of the issue (batteries in the remote) make me suspicious of a problem at the remote's end. Outlaw may be able to swap out remotes with you or talk you through re-programming it.
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gonk
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#28685 - 05/09/08 08:10 PM Re: 950 Stopped Responding to Remote
Preamp Enthusiast Offline
Deputy Gunslinger

Registered: 05/08/08
Posts: 6
Loc: NW
Gonk:

The remote wasn't previously programmed to control the DVD player. I programmed just to see if it was still functioning. I did put in a ticket with Outlaw folks, but so far they don't have any solutions either.

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#28686 - 04/19/09 10:29 PM Re: 950 Stopped Responding to Remote
Lasher Offline
Gunslinger

Registered: 07/29/03
Posts: 191
Loc: Oak Ridge TN.
I see this is an old thread but I'm having the same Issue. I just had my 950 repaired a few mts ago(it had a bad power supply) at that time it was still under warranty. When I got it back it would not respond to the remote but I turned it off then on again and replaced my batteries and it worked.
Then about 2 weeks went by and it did it again but it was at the end of the night and I was on my way to bed so I just turned it off manually. The next morning I got up and turned it on with the remote and it worked well. After about a week it did it again. Now its doing it every day like its getting worse.
Sad part is I never had this problem till after it was in for repairs but now its out of warranty.
Does anyone think Outlaw will make this right as there is a possibility that the warranty repair they did seems to have caused this issue?
I just want the old girl to last till then new model is released frown

Lasher

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#28687 - 04/19/09 11:05 PM Re: 950 Stopped Responding to Remote
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
Are you sure the problem is with the 950, or could it be with the remote?
_________________________
gonk
HT Basics | HDMI FAQ | Pics | Remote Files | Art Show
Reviews: Index | 990 | speakers | BDP-93

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#28688 - 04/20/09 07:08 PM Re: 950 Stopped Responding to Remote
Keta Offline
Desperado

Registered: 12/29/02
Posts: 358
Loc: Central VA
My problem was with the unit. The 950 stopped responding to all remotes.

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