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#27755 - 02/28/05 06:48 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
Well, my toys arrived today... I received my 755 (FedEx) and LFM-1 (UPS) today... And to my suprise I also received my Middle Atlantic custom shelves...

I was like a little kid opening everything... As I got my last toy (LFM-1) opened I found out it had one of the bottom corners damaged.... frown

Looks like something pushed through both the outer and inner box during shipping...

Look like I am going to have to call Customer Service tomorrow...

Well, at least I can setup the rest of the toys...

:-)
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Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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#27756 - 02/28/05 06:51 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
Also, FedEX left the 755 outside at the front door this morrning around 8:05 AM... Luckly my son saw it on the way to school and wrestled it into the house just before it started raining...

Thank god that toy didn't get wet...

They really need to make sure this stuff requires a signature...
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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#27757 - 02/28/05 07:22 PM Re: Finally
painttoad Offline
Desperado

Registered: 10/25/04
Posts: 688
Loc: peoria il
Quote:
Originally posted by lmHT:


Thank god that toy didn't get wet...

They really need to make sure this stuff requires a signature...
i agree,ups ALWAYS leaves stuff on the front step,once they were kind enough to wedge it in the storm door.windy day,flew open,broke glass,of course after a phone call it was no fault of their's!

$1000's of equiptment is nothing to be left outside!

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#27758 - 02/28/05 07:55 PM Re: Finally
Wharf Rat Offline
Gunslinger

Registered: 02/01/05
Posts: 21
Quote:
Originally posted by lmHT:
They really need to make sure this stuff requires a signature...
I might suggest that you specify "signature required" when you place your order if you want to make sure they just don't leave it at the door. Any business worth their weight will gladly accommodate this and many that ship high $$$ items do it by default.

In my area, UPS will leave things at the door, which most of the time is a good thing for me. FedEx, absolutely, positively will not leave things without a signature unless I leave then a signed note saying it is OK. If I don't, they take it back to their terminal which luckily is only about 5 miles away and I can pick it up after 5:00pm. This works great for higher $$$ items.

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#27759 - 02/28/05 11:33 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
I guess I assumed Outlaw would require a signature considering the price of the equipment.

When I have purchased high priced items before I had to request them to LEAVE it without a signature because their normal shipping required a signature when delivered.

As for FEDEX... That is the funny thing... The 755 was delivered by FEDEX... FEDEX has never left a package at my door before... If I am not here they leave a note saying they will try again or I can pick it up at their service center.

That was why I was suprised when I found out they left a $1299 AMP sitting outside in the damp weather...

I am just glad my son took the effort to drag it into the house...
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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#27760 - 02/28/05 11:36 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
On another NOTE...

I have my equipment mounted in the RACK and it LOOKS AWESOME!!!!!!!!!!

I did some quick listening, but everybody is in BED... Guess that means I will have to play with it tomorrow again...

DARN IT.... smile
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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#27761 - 03/01/05 10:02 AM Re: Finally
Cruzsin Offline
Deputy Gunslinger

Registered: 02/16/05
Posts: 4
Loc: Los Angeles ,California
I ordered my 950/7100 combo 2nd day.The 7100 showed up 1st and was left standing on my front porch(think it came dhl(I called Steve and told him,he wasnt very happy with this procedure).
My 950 came fedex and of course required a sig.Nice job fedex,dhl on the other hand,gah,it was raining when they left it.

BTW,outlaw customer service should be the model other companies use as a goal.

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#27762 - 03/01/05 10:30 AM Re: Finally
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
With the packages I've received from Outlaw, signatures have normally been required, although UPS sometimes disregards it. I have a standing signature release with FedEx (picking up packages from the service center here is a nightmare - pretty sad for the company's home city), but on at least one occasion they've ignored it and hung on to my packages. UPS is very good about leaving packages on the back step, safe from rain and curious passers-by. One suggestion that may or may not work for some people (which I have used before with Outlaw and will probably use in the future as well) is to have packages delivered to your work instead of home - no fear of rain, there's somebody available to sign for it, and all you have to do is deal with carrying it to your car to take it home (which admittedly is a pretty major deal for an LFM-1 or a 770).
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gonk
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#27763 - 03/01/05 01:47 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
Well, just got off the phone with Steve... They are shipping a new LFM out today or tomorrow and sending UPS to come and pick up the old one...

Great customer service...
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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#27764 - 03/01/05 11:16 PM Re: Finally
lmHT Offline
Gunslinger

Registered: 02/01/05
Posts: 42
Loc: Columbus, OH
WOW... I listened to Pearl Harbor...

It was amazing how I could hear the explosions and the little thinks like the machine gun shells hitting the side of the ships...

Can definately tell the 755 has reserve power... The sound tracks coming out of my speakers where AWESOME...

My Paradigm 11seMK3 where putting out some nice sound... I can't wait to hear my theater when my replacement LFM-1 gets here...

I have two Furman PL-PLUS DM units, one for the 755 on is own circuit and the other on a seperate circuit for my other gear (950, Projector, DVD, etc...). The Furman PL-PLUS DM used for my AMP had the DM switch set to CURRENT. It was different watching the current meter go up and down with the different sounds during the movie. Can definately see the current draw on the low base sound tracks...

Very please with my purchase so far...
_________________________
Outlaw (950/755/LFM-1)
Paradigm 11seMk3, CC-300, Titans
Home Theater: Link Coming Soon

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