Sorry that it didn't help. Then I would definitely continue to work with tech support to figure out the problem and experiment with different sources in your house that cause a spike or power draw. If they can't figure it out, don't panic Outlaw takes very good care of their Gunslinger's. They will probably repair or replace the unit at no charge.

Hey! No problem. Thanks for the suggestions. I am completly confident that the issue will be resolved regardless of what it takes.

Well, I'm not sure yet if the problem has been resolved. I checked the coax to make sure it was tight and played a few movies. I haven't had any drop outs, but they never did occur all that ofen. So, time will tell.

Thanks all.

OK I finally had some time to look into my issue. I made sure that the digital coax was secure and watched some moview. Well, I got through Elf with no drop-outs, but not through the next movie.

So, next I will move the coax from Input 1 to Input 2 and see what happens. I just don't get a lot of time for viewing this time of year.

I'll keep you informed as I find out more.

Well, so far so good. I've gotten through 3 movies without a single dropout. I'll give it more time just to make sure.

OK Several more movies under my belt and still no dropouts. Maybe I'll switch back to coax 1 and see if they return. If so, I'll call the Outlaws and see what they say.

Later

Update. Well, coax 2 started producing dropouts. I spoke with Steve and he gave me some things to try. Go with optical link, change players etc. Nothing helped still had intermittent dropouts. I just lived with it. Then several weeks ago a read some link here about a similar problem that was fixed by turning on an extra channel. So, I turned on a back surround and so far no dropouts. I'm still evaluatiing this. I'll keep everyone advised.

Thanks for the help.

Norman

Please do!

Well, I still checking it out. I haven't had a lot of time for movies, but so far no drop outs during the last 6. I'll post here on occassion as I spend more time with this.

this is a prob on other not just 950 units .. i had a 2200 $ HK 7300 that did it between some chapters in movies etc .. have you noticed if it is at chapter breaks in dvd .. that is where the hk did .. very annoying .. some resistor or time delay in unit was thinking that that little breeak in signal was end of movie or someshing .. like timing between title screen audio feed when you start movie.. title screen is one sig then when go to movie you switch dts.. i dont know how fast of internal trigger the unit looks for .. youve heard people complain of when starting a cd it lags a second or 2 .. i believe this is all the same area of unit .. signal aquire/ change sensor..to be simple ..