I emailed Outlaw on Saturday and got a return phone call first thing Monday morning. They were very pleasant and I'm sending the unit in for repair. I have been very frustrated with the problem but now that I'm working with OUTLAW I think their strong customer support is making me impressed.

30 day return plus transferable warranty with good phone support is worth buying on-line instead of a store. I'm down two weeks but that would be the case with store purchased repairs as well.

The droputs are not repeatable on a given frame and they happen on all digital inputs. If this is just an internal problem that can be fixed and returned then I'll be in good shape.