When it comes to programming, I'm reminded of a structural engineer's standard answer to "can we do..." questions: "We can do anything, if you are willing to pay for it." In the case of the volume and mute interaction (volume up turns off mute, volume down leaves mute on), the literal cost would probably be pretty insignificant. The cost in users (or, more likely, users' loved ones) asking why the volume control is broken because it doesn't unmute when they turn it down would be more of an issue. That's one design debate that I'd hate to have to be in on. If they do implement a change, probably the one least likely to look like a bug or cause is the default start-up volume level.

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