sfield,
I received mine about a year and a half ago.
I've never had any sort of problem.
I've also enjoyed what I consider to be the best customer service from truly cool people since the day I found this site.
The Saloon has been/is populated with some very smart, quite vociferous folks, who reported every gripe and sorts of quirks and bugs a modern pre/pro could possibly have.
Some of the Outlaws have moved on to much more expensive pre/pros in their search for a specific feature set that satisfies their own particular requirements, but most of them remain Outlaws, and have reported surprisingly minimal sonic improvements for the jump in price.
The poll, if you look at it that way, can be gleaned from the thousands of posts recorded in the archives of this forum, IMO.
The 950 is one of the most scrutinized pieces of electronic hardware I've ever heard of, yet it consistently has piled up a mountain of praises, and rightfully so.
It's always a drag to receive shipment of a product like the 950 that, multiple times, has a defect, but...unlike many other companies products/service in this situation, you WILL be able to communicate and find satisfaction quickly through the best warranty in the biz, handled by some of the most able people in the biz.
When I finally upgrade to the next-gen pre, I'll hang onto my 950, because I consider it to be an audio classic, and it will take it's place alongside the stereo preamps I've kept from Crown, Macintosh and Phase Linear.
Hang in there. Outlaw will see that you get what you paid for, and the Saloon will be here to insure you get the most out of the purchase...really.
The short version: Perfect, right out of the box...zero problems over thousands of hours of playback of CD, SACD, DVD-A, DTS, DTS-ES, DTS-CD, DTS Neo 6, DD, DD-EX, DPLII, Analog Stereo Bypass, 6 CH Bypass and AM/FM.