Hello Willywaxer,

I am sorry to hear about the difficulty you are having with the 950. Your unit was received on 2/10/04. While we do require 2-3 weeks for repairs (you're at 13 days) I will contact you as early as tomorrow with a status update.

aej09,

If a lamp (many times fluorescent but not always) causes a buzz or hum, it is a ground loop hum. Ground loops are caused by having two or more products with different ground potentials. In these circumstances, neither product is defective you just need to find a way to compensate for the hum.

Carver 1,

A buzz that is "sometimes there and sometimes not" is typically indicative of a voltage sag or a variation in the 60 Hz frequency with which your power comes in. If the buzz fluctuates in volume when it's present, it may be an indication that DC is seeping into your line. DC blockers are available if you are still experiencing this problem. If so, we would be more than happy to help you source one. If the intensity with which the buzz occurs does not fluctuate when it is present than you may have "dirty" power. These power issues can be overcome using a power conditioner with voltage reulation.

Best,

Scott