Outlaw Audio home shop products hideout news support about
Topic Options
#24971 - 12/28/03 05:09 PM Dead 950
Club Chapin Offline
Gunslinger

Registered: 12/28/03
Posts: 30
My new (2 weeks) 950 has died. It does not indicate that it has power and does not respond to front panel or IR commands. I've verified that there is power at the IEC plug feeding the unit and that the hard switch is on. I've tried to reset it as described in the manual.

Is there a fuse that I can check?

Has anyone else seen this and how is it corrected?

It worked great for about 2 weeks and then nothing.

How is Outlaw support? Are they responsive and prompt at addressing these types of issues?

Thanks, Pete

Top
#24972 - 12/28/03 05:46 PM Re: Dead 950
gonk Offline
Desperado

Registered: 03/21/01
Posts: 14054
Loc: Memphis, TN USA
There is a fuse, but the manual says that it's not user serviceable. Outlaw's service is generally excellent -- give them a call first thing tomorrow (or log on to the support site now) and they'll get you back up and running as soon as possible.

------------------
gonk -- Saloon Links | Pre/Pro Comparison Chart | 950 Review
_________________________
gonk
HT Basics | HDMI FAQ | Pics | Remote Files | Art Show
Reviews: Index | 990 | speakers | BDP-93

Top
#24973 - 12/29/03 10:12 AM Re: Dead 950
alfredo mora Offline
Gunslinger

Registered: 01/15/03
Posts: 44
Loc: Corona CA
The same happened to me a few months back,I called Outlaw,send it back and they fixed it
(I never knew what was wrong).
They will fix it fast.

Top
#24974 - 01/01/04 05:05 AM Re: Dead 950
Club Chapin Offline
Gunslinger

Registered: 12/28/03
Posts: 30
A quick heads up that one phone call to Outlaw and a replacement shipped overnight.

Thumbs up to supporting and standing behind their product in such a great way.

Top

Who's Online
0 registered (), 1100 Guests and 1 Spider online.
Key: Admin, Global Mod, Mod
Newest Members
audio123, Dustin _69c10, Dain, REP, caffeinated
8717 Registered Users
Top Posters (30 Days)
The Wyrm 3
FAUguy 2
butchgo 2
kiwiaudio 1
Forum Stats
8,717 Registered Members
88 Forums
11,331 Topics
98,708 Posts

Most users ever online: 1,034 @ 41 minutes 50 seconds ago