Well I was just out of warranty when the 950 stopped responding to remote commands. The unit had issues with remembering it's configuration setting which seemed to be in steady decline for many months prior to the remote issue. It was to the point that almost weekly the configuration settings would be lost and the unit would revert to factory settings. Now trying to reset all config settings with no remote is no small task. Outlaw was willing to look at the unit and estimate a repair cost. They indicated that the loss of settings was not uncommon with power dips and spikes. Anyway by this point I was not feeling up to dumping more money in a product that I felt was having reliability issues. Couple that with the fact I would be without my system for a few weeks and I decided to cut my losses and try something else. At some point I may send it in for repair but I'm not considering that at this point.