Hi nafaguys,I found a dicussion on amazon about the 408bc504 error code here is the linkhttp://www.amazon.com/408bc504-error-code/forum/Fx18N3I3OOUREU5/Tx2BCAWC5XB6D89/1/ref=cm_cd_dp_tft_tp?%5Fencoding=UTF8&s=electronics&cdAnchor=B000U62N1S&asin=B000U62N1S&store=e lectronics, or what I do is go to amazon to toshiba A3 and scroll down to near bottom of page to discusions.