called RS back...MORONS!!!after a 15 minute ordeal(he had to find the number i had!!!) i was told i could come in and pay for it and they would ship it to me!if i want to pay and wait,why not order from svs?(and not leave the house)
un.......believeable(you can ad-lib if you like

)
i only called RS back to aggravate the situation.i really hope to never deal with them again.