Posted by: Jim M
1070 Audio Drop Outs - 07/19/06 09:53 AM
Hi,
I've owned my 1070 since last September. Monday evening I started experiencing audio drop outs while watching cable television. I downloaded and installed the software from the "sticky" no audio topic, but am continuing to experience the problem.
Here are my particulars:
Cable company is RCN via a Motorola DCT2100 cable box (digital box not HD). I watched cable TV for 10 months using the 1070 in this system with no problem.
For cable TV, the 1070 is set for coaxial input with the initial Dolby mode set at Dolby D + PLIIx-C and polling is set for "auto". Over past 10 months the 1070 would switch from coaxial input to analog input based on the signal from the cable box and that process was seamless.
Never had a problem until Monday July 17th. Most of the time I could change channels and then go back and audio would return, or turn everything off and back on. But that's not the case now.
When the audio drops out I hear a clicking sound from the receiver. Occasionaly I would hear another clicking sound and the audio would come back. But now it seems I have to do something to get audio back. I've tried changing the 1070's Dolby setting from the remote with some success for a few minutes at a time. For example, I turned my system on and was watching the news, 1070 reported coaxial 2 Dolby D + PLIIx - C. 10 minutes later audio dropped out. I changed the 1070 to Dolby D + PLIIx - M and audio came back for a few minutes and then dropped out. I changed the 1070 to Dolby D + PLIIx - X and audio came back for a few minutes and then dropped out.
You get the picture. Sometimes I can get sound back for a few minutes every time I cycle to the next Dolby selection on the 1070.
After coming home last night (after seeing a great game at Fenway - RedSox 1 - O with a one hitter by Lester), I turned the system on and could get no audio. I tried changing to different Dolby setting - nothing, then tried changing to anaolg - nothing. Finally I turned off auto polling, and I got audio.
The system seems to be functioning fine with auto polling turned off. Since turning auto polling off I've experienced no audio drop outs. Fingers are crossed as I've used the system in this mode for only a couple hours. As I write this my system is set for coaxial input, initial surround setting is Dolby D + PIIx - C, with auto polling OFF.
While not using auto polling is sort of acceptable, I watch one cable channel a lot for which RCN still uses analog audio through the digital cable box - i.e. when on that channel the 1070 OSD reports "analog" while for all other cable channels the 1070 reports using "coaxial" input.
To use the system with auto polling off for the previously mentioned channel I have to go into the OSD and change to analog. Hopefully with some help I can get back to auto polling as this is a great feature to the 1070.
Audio problem must have something to do with the 1070's interaction with RCN's audio signal and the auto polling function. It's as if there's something in RCN's audio stream that trips a software flag in the 1070. What's odd is that sometimes I could watch for 30 minutes or more before it happened, but once it dropped out the first time the problem came back every few minutes and I'd get to a point where cycling through Dolby functions would no longer get audio back. Other times I had no audio when I turned the system on. (In other words no consistent pattern, except that with polling off there haven't been any audio drop outs.)
Have emailed information to the Outlaws and will be interested to see what they suggest. Posting here to see if anyone else is having the problem.
Cheers, Jim
I've owned my 1070 since last September. Monday evening I started experiencing audio drop outs while watching cable television. I downloaded and installed the software from the "sticky" no audio topic, but am continuing to experience the problem.
Here are my particulars:
Cable company is RCN via a Motorola DCT2100 cable box (digital box not HD). I watched cable TV for 10 months using the 1070 in this system with no problem.
For cable TV, the 1070 is set for coaxial input with the initial Dolby mode set at Dolby D + PLIIx-C and polling is set for "auto". Over past 10 months the 1070 would switch from coaxial input to analog input based on the signal from the cable box and that process was seamless.
Never had a problem until Monday July 17th. Most of the time I could change channels and then go back and audio would return, or turn everything off and back on. But that's not the case now.
When the audio drops out I hear a clicking sound from the receiver. Occasionaly I would hear another clicking sound and the audio would come back. But now it seems I have to do something to get audio back. I've tried changing the 1070's Dolby setting from the remote with some success for a few minutes at a time. For example, I turned my system on and was watching the news, 1070 reported coaxial 2 Dolby D + PLIIx - C. 10 minutes later audio dropped out. I changed the 1070 to Dolby D + PLIIx - M and audio came back for a few minutes and then dropped out. I changed the 1070 to Dolby D + PLIIx - X and audio came back for a few minutes and then dropped out.
You get the picture. Sometimes I can get sound back for a few minutes every time I cycle to the next Dolby selection on the 1070.
After coming home last night (after seeing a great game at Fenway - RedSox 1 - O with a one hitter by Lester), I turned the system on and could get no audio. I tried changing to different Dolby setting - nothing, then tried changing to anaolg - nothing. Finally I turned off auto polling, and I got audio.
The system seems to be functioning fine with auto polling turned off. Since turning auto polling off I've experienced no audio drop outs. Fingers are crossed as I've used the system in this mode for only a couple hours. As I write this my system is set for coaxial input, initial surround setting is Dolby D + PIIx - C, with auto polling OFF.
While not using auto polling is sort of acceptable, I watch one cable channel a lot for which RCN still uses analog audio through the digital cable box - i.e. when on that channel the 1070 OSD reports "analog" while for all other cable channels the 1070 reports using "coaxial" input.
To use the system with auto polling off for the previously mentioned channel I have to go into the OSD and change to analog. Hopefully with some help I can get back to auto polling as this is a great feature to the 1070.
Audio problem must have something to do with the 1070's interaction with RCN's audio signal and the auto polling function. It's as if there's something in RCN's audio stream that trips a software flag in the 1070. What's odd is that sometimes I could watch for 30 minutes or more before it happened, but once it dropped out the first time the problem came back every few minutes and I'd get to a point where cycling through Dolby functions would no longer get audio back. Other times I had no audio when I turned the system on. (In other words no consistent pattern, except that with polling off there haven't been any audio drop outs.)
Have emailed information to the Outlaws and will be interested to see what they suggest. Posting here to see if anyone else is having the problem.
Cheers, Jim